(for large fabric/felt crowns only)
If your crown has partied a little too hard, you can easily bring it back to life by following these instructions.
Cold water wash on delicate cycle.
Lay flat to dry.
Once dry, cover and press on lowest temperature with steam.
Quick bursts of steam to flatten.
Be sure to cover your crown before applying these methods.Do not let your iron have contact with your crown. By doing so may cause damage fabric.
Orders ship from Southampton, New York, USA. All orders will ship within 5 business days. You will be notified after your package has shipped. I use USPS for shipping. A shipping notification, with tracking number, will be sent to you upon shipping.
PLEASE NOTE: Once a package has shipped from our shop we rely on USPS to deliver on time. We are not able to control the time it takes for you to receive your package. There have been times where USPS has been late on delivering. LouLou Mac Designs will not be held responsible if your package does not arrive in time for your event.
LouLou Mac Designs accepts international orders using USPS. Please remember that international orders cost more to ship and take longer to get to their destination.
If a package is lost, a replacement order may be sent after I Crown You obtains insurance money from the shipping carrier or the order will be refunded if you so choose. I can not guarantee a delivery time on International or domestic orders. I Crown You will not be held responsible if package does not arrive in time for your event and a refund will not be issued.
RETURN & EXCHANGE POLICY
LouLou Mac Designs accepts returns within 3 days of receiving merchandise.
All orders may be cancelled within 24 hours. If your package is sent within the 24 hour time period you may deny delivery of the package or send back with insurance and delivery confirmation . All money, less shipping will be refunded.
Please be certain of your selections prior to purchase.
LouLou Mac Designs Guarantee:
At I Crown You, you are guaranteed to be treated fairly and reasonably. If problems arise, buyer and seller will work together to solve them in a way that is beneficial to everyone involved. All transactions will be completed following Etsy's sitewide policies and the I Crown You policies detailed above.
PRIVACY & SAFETY
What information is collected by LouLou Mac Designs
How we may use and share information
How you may contact LouLou Mac Designs
WHAT INFORMATION DO WE COLLECT?
We receive and may keep information voluntarily given to us when you decided to make a purchase from LouLou Mac Designs, register on the LouLouMacDesigns website, sign up for our Stay In Touch emails, or any other time you provide any information about yourself.
This information may include:
Your name, address and phone number
Date of birth
Your e-mail address
Name and ages of children
Any other information you voluntarily provide
It might also include information you provide us about other people. For example, you may provide us with some of the same information as above (name and address) for a merchandise gift recipient. When you provide us with personal information about the intended recipient of a shipment, we use that information for the purposes of processing the shipment and, in some cases, to communicate with the intended recipient to provide information pertaining to the status of the shipment. We rely on you to obtain the intended recipient's consent to our use of their personal information for these limited purposes.
Within LouLou Mac Designs
Information we collect from you may be shared between all points of contact within i Crown You. We use this information to provide Stay in Touch emails relevant to you and to ship you your orders.
In addition, we may use such information to:
Provide you with timely and reliable fulfillment of requests
Do all things necessary to administer those services
Deliver merchandise and services that you purchase online
Register you on LouLouMacDesigns.com
Facilitate payment for your purchases
Confirm your orders and delivery information
Respond to your customer service inquiries or requests
Communicate offers, benefits and featured items to you
Administer giveaways, contests, birthday programs and similar promotions
Find and stock the products you want
Customize your shopping experience
Retention of Personal Information
LouLou Mac Designs retains your personal information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws. Your consent to such purposes(s) remains valid after any termination of our relationship with you.
HOW TO REMOVE YOUR NAME FROM OUR EMAILING LIST
When you fill out one of our forms or other requests for information, you may choose to receive email that informs you about new merchandise in our stores or online, as well as special offers and promotions. In addition, we may send you emails to help us learn more about you and your preferences. If, after you have shared your email address with us, you decide that you do not want to receive e-mail from us, you have several options to let us know of your preferences:
You can stop future emails by clicking on the link shown in the footer of every LouLou Mac Designs email and unsubscribe from our list.
Southampton, NY 11968
You may also contact us in any one of the above ways to request access to or correction or update of your personal information.
- Credit / Debit Cards
- Offline Payments